Is it possible to return the headphones: if the headphones are defective, if they are working, but they didn’t like it.

When buying devices such as headphones, there are many different things to consider. Besides the obvious ones like performance, sound quality and functionality, there are a number of factors that cannot be learned from technical documentation. As, for example, does the device fit the shape of the user's head and does it cause discomfort when using headphones. Therefore, the buyer has a logical question: "Is it possible to return the headphones back to the store if they are working, but do not fit according to individual parameters?"

Things to Remember When Buying Headphones

So that the issue of return is not raised, you should carefully approach the choice of devices. To begin with, when choosing headphones, you should decide on the model and price range. Cost is a fairly understandable and objective criterion in contrast to the model. To find out what kind of headphones the user needs, you need to determine their purpose.

If the user needs headphones only for watching videos and for playing simple applications, then you should pay attention to the simpler models. They may not have great sound quality, but that doesn't matter.

For professional gaming, the user needs a device with a microphone to communicate with other players. Another important component is the sound immersion quality, which is provided by more expensive models.

Fans of good and high-quality music, as well as composers need more serious models. They need the largest range of reproducible frequencies, as well as perfect sound insulation and uniform frequency response. If one of the parameters is not met, the device will not be able to ensure the fulfillment of tasks. Such headphones will be much more expensive than their "simple" counterparts, but they have the best parameters.

Is it possible to return the headphones

Often there are problems with the operation of the headset, and then buyers return the goods to the store. Not all stores agree to accept the goods, as usually users damage the box. Also, the store will not accept the purchase if there is no check.

If the headphones are defective

If, after purchasing the goods, a factory defect or breakdown was discovered as a result of improper transportation, the user can take the headphones to the store. If a device malfunction has been proven due to reasons beyond the control of the user, the seller can return the money for the purchase in full.

It is also possible to replace the device with a similar one at no extra charge.The user can also choose a different model and pay the difference in price. In the stores themselves, repair service centers are sometimes located, and a defect in the headset can easily be fixed if the buyer needs this particular model.

ATTENTION! In the event of a manufacturing defect or a warranty, service at specialized service centers is free of charge.

The seller has up to 3 days to meet customer needs in the event of a purchase malfunction.

If they are working, but did not like

This situation is much more complicated, since each return is individual. The user may not like the color, sound quality, shape, etc.

The return of the device depends on whether the seller will meet the buyer. Some stores are able to exchange goods or return money without problems. Other retail chains refuse to do this and they have the right to do so.

REFERENCE! According to GOST, some models of headphones can relate to electronic devices, and some are considered to be complementary to electrical appliances. If the purchased device belongs to the category of electronic devices, the seller has every right not to allow the return of a working accessory.